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Free cancellation and no-show policy template.

A late cancellation policy for a therapist needs to be clear enough to enforce and kind enough to keep the relationship intact. This template gives you wording for both.

It works as a therapy no-show policy and as a psychologist’s cancellation policy in South Africa. The cancellation policy template for counselling comes with a short summary you can give to clients.

Word and PDF · free · no sign-up needed

What’s inside

  • Notice period for cancellations
  • Late cancellation and no-show fees
  • Exceptions, such as illness and emergencies
  • A client-friendly summary

Fees must be reasonable and agreed in advance in your consent form. Medical schemes generally don’t pay for missed sessions, so the client is billed directly.

Or skip the template

Let clients reschedule online

A calendar and public booking page that sends the intake form and syncs with Google Calendar.

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